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Everything about your order, our products, sizing, and our mission — in one place. Search below or browse by topic.
Frequently Asked Questions
Standard shipping is $6.99, and free on orders $75 and up. Express shipping is $16.99.
Orders are processed within 2–5 business days before they ship. During drops or high-volume periods, processing may take slightly longer.
After processing, Standard shipping takes 5–8 business days and Express takes 2–3 business days.
Yes — Express shipping is available at checkout for $16.99 and arrives in 2–3 business days after processing.
Not yet — we currently ship within the United States only. International shipping is on the roadmap. Join our email list to be notified when it opens up.
You'll get a shipping confirmation email with tracking info as soon as your order ships. You can also track anytime through the "View your order" link in your order confirmation email.
Carriers sometimes take a day or two to scan a package after pickup, so a stalled tracking update doesn't necessarily mean anything's wrong. If it hasn't moved in more than 3 business days, email hello@shopshroud.com and we'll look into it.
Use the "View your order" link in your confirmation email, or log into your account if you created one at checkout.
We start processing orders quickly, so we can't guarantee changes or cancellations once an order is placed. Email hello@shopshroud.com right away and we'll do everything we can if it hasn't started processing yet.
Contact us immediately at hello@shopshroud.com. We can usually update an address before an order ships, but can't redirect a package once it's already on its way.
Email hello@shopshroud.com right away so we can make it right.
No — you can check out as a guest. Creating an account just makes it faster to track orders and check out next time.
You have 30 days from delivery to request a return. Items must be unworn, unused, with tags attached, and in original packaging.
Email hello@shopshroud.com to request a return. Once approved, we'll send you a shipping label and instructions.
We don't currently offer direct exchanges. Return the item you have, and once it's approved, place a new order for the size or color you want — that's the fastest way to get what you're after.
Once we receive and inspect your return, approved refunds are issued to your original payment method within 10 business days.
Shroud runs oversized and boxy by design — that's the intended fit, not a mistake. If you want something closer to true-to-size, size down.
Check the size chart on each product page for exact measurements.
Yes, all Shroud apparel is designed as unisex.
Size down for a fit closer to true-to-size, or size up for an even more oversized look.
No — everything in the current collection is designed with the same oversized, full-length fit.
Tees are 6.5oz+ heavyweight cotton (or a cotton/poly blend). Hoodies are 400gsm+ heavyweight fleece.
Both, depending on the piece — most graphics are puff print or high-density screen print, and select pieces feature embroidery, noted on each product page.
Machine wash cold, inside out. Tumble dry low or hang dry. Don't iron directly on the print.
Minimal shrinkage if you follow the care instructions above — wash cold and avoid high heat.
Every piece is built to survive our own standards test — heavyweight fabric, real print and embroidery techniques, nothing cheap.
All major credit and debit cards, Shop Pay, Apple Pay, and Google Pay.
Join our email list for 10% off your first order, plus early access to future drops and codes.
Not yet — it's something we're considering as the community grows.
Yes — checkout is fully encrypted and PCI-compliant through Shopify's secure payment system.
Shroud means to cover, to protect, to surround. We exist to remind people they're covered by God's grace — clothing with purpose, not just fashion.
Aston Township, Pennsylvania.
Yes. Faith is the foundation of everything we make, not a marketing angle.
Click "Log in" at the top of the site and select "Create account," or one is created automatically the first time you check out.
We're building this program out — email hello@shopshroud.com if you're interested and we'll follow up as it launches.
Enter your email (and phone number, for texts) in the signup form at the bottom of any page for 10% off your first order.
Most orders ship within 2-3 business days.
